Terms & Conditions

Last updated: June 2025 | Effective Date: 1 January 2025

1. Agreement to Terms

By accessing or using the HaseebSoft website (haseebsoft.com) and engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our website or services.

These Terms constitute a legally binding agreement between you ("Client" or "User") and HaseebSoft ("Company", "we", "us", or "our"). We reserve the right to update these Terms at any time, with changes effective upon posting.

2. Description of Services

HaseebSoft provides professional technology services including but not limited to:

  • AI Automation and chatbot development
  • Web development (websites, SaaS platforms, e-commerce)
  • Construction estimation and quantity takeoff services
  • Online tutoring and LMS development
  • SEO and digital marketing services
  • HR, recruitment, and talent acquisition services
  • Legal technology solutions

Specific service terms for each engagement are outlined in individual project agreements or statements of work.

3. Client Responsibilities

As a client or user of our services, you agree to:

  • Provide accurate, complete, and up-to-date information when requested
  • Respond to requests for feedback, approvals, or information in a timely manner
  • Ensure you have the legal right to provide any content, materials, or data submitted to us
  • Not use our services for any unlawful, harmful, or prohibited purposes
  • Not attempt to reverse-engineer, copy, or resell our proprietary systems or methodologies
  • Maintain confidentiality of any access credentials provided

4. Intellectual Property

Client-Owned Work: Upon full payment, clients receive full ownership rights to the specific deliverables created for their project (custom code, designs, content), unless otherwise specified in the project agreement.

HaseebSoft Retained Rights: We retain ownership of our pre-existing intellectual property, frameworks, methodologies, and general-purpose tools used in service delivery. We reserve the right to display completed work in our portfolio unless specifically agreed otherwise.

Third-Party Components: Some deliverables may incorporate third-party open-source components subject to their respective licenses. We will identify these components upon request.

5. Payment Terms

Payment terms are specified in individual project agreements. General terms apply as follows:

  • Standard projects require a 50% deposit before work commences
  • Remaining balance is due upon project completion and delivery
  • Invoices are payable within 7 days of issuance unless otherwise agreed
  • Late payments may incur a 2% monthly service charge
  • Disputed invoices must be raised in writing within 7 days of receipt
  • All fees are exclusive of applicable taxes unless stated otherwise

6. Project Delivery and Timelines

Project timelines are estimates based on information available at the time of quotation. Timeline changes may occur due to:

  • Delayed client feedback, approvals, or content delivery
  • Scope changes requested by the client
  • Technical complexities discovered during development
  • Force majeure events

We will communicate any significant timeline changes promptly and work collaboratively to minimize delays.

7. Revisions and Change Management

Project agreements specify included revisions. Additional revision requests beyond the agreed scope will be quoted separately. All scope changes must be agreed in writing before work commences to avoid disputes.

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the engagement. HaseebSoft will not disclose your project details, business information, or proprietary data to third parties without your explicit consent, except as required by law.

Clients may request a formal NDA (Non-Disclosure Agreement) before sharing sensitive information. We are happy to execute NDAs upon request.

9. Limitation of Liability

To the maximum extent permitted by applicable law, HaseebSoft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of our services.

Our total liability for any claim arising from or related to our services shall not exceed the total amount paid by you to HaseebSoft in the 3 months preceding the claim.

10. Warranties and Disclaimers

We warrant that our services will be performed with reasonable skill and care. However, we do not warrant that our services will be error-free or meet every specific requirement not explicitly agreed in the project scope.

Our website and services are provided "as is" without warranties of any kind, either express or implied, beyond what is stated in individual project agreements.

11. Termination

Either party may terminate an engagement with 14 days written notice. Upon termination:

  • The client is responsible for payment of all work completed to the termination date
  • HaseebSoft will deliver all completed work and project materials
  • Confidentiality obligations survive termination
  • Deposits are generally non-refundable unless HaseebSoft has failed to commence work

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Disputes shall first be attempted to be resolved through good-faith negotiation. If unsuccessful, disputes shall be referred to binding arbitration.

13. Contact

For questions about these Terms, contact us at:

HaseebSoft — Legal Team

Email: info@haseebsoft.com

WhatsApp: +92 301 0012165